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Email Setup

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Setting up your account to use Membrains email composer is a great way to benefit from all the additional email features Membrain has to offer. Such as automatic saving of emails to the correct place in Membrain, using templates in your Sales Process and even email tracking.

Let's get you set up

In order for Membrain to send email on your behalf, some configuration is required. Below is a step by step guide on how to set this up.

  1. From the Profile Icon (bottom left) click on My Settings

    user_profile_area.png

  2. Next, Click on the header called "Email" to configure the settings needed to connect Membrain to your email account

  3. Select which email account you want to use in Membrain: Gmail, Office365 or Other (Which is what you would likely use if you are not using Gmail or Office365). 

    Select_email_account.JPG

  4. Enter your username and password for the email account you have selected.

Gmail / Google Mail (example)

Gmail_settings.JPG

Microsoft Office 365 (example)

O365_settings.JPG


Other

Choosing Other allows you to manually enter the specific details about your incoming and outgoing email servers. This may get a little bit technical so if you're unsure of what to enter, you may need to reach out to somebody in your own IT department to help out. 



Other_email_settings.JPG

NOTE: Is it not working for you? Please see the following article that will help you troubleshoot what could be causing those issues for you.

Choose your email client

Click on the drop-down option for Email Client and choose Membrain.


Select_Membrain_email_client.JPG

Creating a signature

There are two ways to create a professional signature for use when sending emails from Membrain.

  • Create a signature in the box provided and use any of the formatting tools provided. We recommend typing your signature in here from scratch. If you choose to copy and paste a signature you have already created in a different application, though we strongly recommend you either paste as plain text or use the remove formatting tool in the toolbar to avoid any formatting incompatibility issues.
  • Use a professionally created Signature. If you already have a signature which has been professionally created in HTML, you can add this as your signature in Membrain, using these few simple steps:
    - Click on the HTML button in the toolbar (last button to the right)
    - Paste in the HTML code into the editor
    - Click on the HTML button again to toggle back to the editor to preview how the signature will look.
    - If you need to continue editing to make small adjustments (like updating telephone numbers or creating a copy of the signature for a colleague) you can continue editing from the main editor.
    - Click Save

Signature_email.JPG

Select a specific sent folder

Here you can choose where you would like the emails you send via Membrain to appear in your own email client. Leaving this set to Default will automatically use the standard sent folder. However, if you are using a localized version of an email client, your sent folder may be called something else. Or if you would like to simply have them stored somewhere else.


Select_Sent_folder.png

Tracking Clicks & Opens

Tracking emails can be turned on or off here. Check this box if you would like to track emails by default and receive Read and Click notifications for the emails you send via Membrain.

You can also choose to override this setting for each individual email you send from the email composer itself. 


Tracking_emails_by_default.JPG